Shipping, Delivery Details & Easy Returns
Shipping & Delivery Times
At Bennett Avenue Boutique, we donβt have a physical storefrontβwe ship everything directly from our P.O. Box:
Bennett Avenue Boutique
7050 Brookhollow West Dr.
P.O. Box 40125
Houston, Texas 77240
We proudly ship all orders via UPS, USPS Standard or Priority Mail within the United States.
Shipping Timeframes:
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Most packages arrive within 2β3 business days, depending on your shipping zone from Houston, TX.
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Weather delays, holidays, and peak seasons may affect delivery times.
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Use your tracking number (sent via email) to follow your packageβs journey.
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Once your package leaves our boutique, UPS and USPS is responsible for final delivery.
Order Processing:
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Orders placed before 3:00 PM CST will be packed and ready to ship the next business day.
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Sunday orders ship out on Monday.
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Shipping schedules may vary around holidays.
Returns, Damages & Non-Returnable Items
We get itβsometimes things donβt work out. Thatβs why we offer a FREE and easy return process for peace of mind.
Return Policy for Online Purchases:
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Returns accepted withinΒ 30 days of delivery for a full refund.
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Items must be unworn, unwashed, and have original tags attached.
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Please keep items free of pet hair, smoke, and perfume.
Refund Timeline:
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Refunds typically appear within 5β7 business days, depending on your bank.
Non-Returnable Items:
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Jewelry, leggings, undergarments, and fragrances (for hygiene reasons)
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Sale and clearance items (all sales final)
These items will not be returned or credited if included in a return.
Damaged in Transit?
Weβre so sorry that happened! Please email us within 7 days of receiving your order, and weβll make it right.
Return Instructions
Letβs get that return started with no hassle:
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Email us using the form belowΒ with:
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Your full name
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Your order number
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The item(s) youβre returning
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Weβll send you a prepaid return label.
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Print it, attach it to the package (original or similar), and include the original or a copy of your invoice.
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Seal it up and drop it off with USPS!
Unfortunately, we do not accept exchanges at this time.